About · operator notes

Lead designer. Teacher. PhD candidate. Writer.

currently:shipping enterprise AI design at a Fortune 50 energy company. selectively taking on consulting and speaking. reply if the work is interesting.

The work

Lead UX designer for enterprise AI in regulated industries. Currently designing AI-augmented tools at a Fortune 50 energy company, on the team translating IT decisions into something the workforce can use. Previously: Meta, Visa, Cisco, Apple, ServiceNow, Adobe Business Consulting.

The through-line across all of it has been enterprise software for people who do not have the luxury of being delighted. They have a job to finish, often with regulatory consequences for getting it wrong. The work is to make that job legible, then to get out of the way.

Teaching

UC Berkeley Extension faculty. UX foundations, with a steady focus on research literacy and the distinction between design for consumer attention and design for operator throughput. Course runs in spring and fall.

Research

PhD candidate. Dissertation in progress on the user experience of SEC financial disclosure: the gap between the regulator's intent, the issuer's incentive structure, and what an analyst can actually extract from a 10-K. The intersection of regulatory text design, structured data (XBRL) semantics, and the human reader of both.

Writing

Author of Legacy Users, a satirical newsletter on AI displacement. The premise: the people shipping these tools should be honest about what they do and don't do, including when the answer is they replace people whose jobs were real. The newsletter exists because the credibility of AI-augmented design depends on engineers, designers, and PMs being willing to say what is happening out loud.

Why this combination

The four modes are not a portfolio of side projects. Each one checks a claim the others make. The teaching forces the design practice to be expressible to people who haven't lived inside it. The research forces both to be defensible against someone holding a citation. The newsletter forces all three to be honest about the part of the work that is genuinely uncomfortable.